Services for Adults and Older Adults
Emergency Services
Call 911 if you are experiencing a life-threatening situation
Crisis Support Services
Mobile Crisis Response Teams (MCRT)
Dial: 9-8-8
Hours: Open 24-hours, 7 days a week
Services for Adults 18+
MCRT services in the community include the following:
• Crisis screening
• Intervention
• De-escalation
• Connect or refer people to community resources
For more information visit the MCRT Page
Mobile Response Stabilization Services (MRSS)
Dial: 9-8-8
Hours: Open 24-hours, 7 days a week
Services for children and young adults ages 4 – 21
Provides 24-hour intervention to children and young adults in the community who are in acute psychological crisis.
For more information visit the MRSS Page
Urgent Services
Behavioral Health Urgent Care (BHUC)
Services for Adults 18+
Walk-in and scheduled appointments outpatient clinic for Santa Clara County residents who are experiencing behavioral health crisis and need help.
Hours: Mon. - Sun., 8:00 a.m. - 7:00 p.m.
Address: 871 Enborg Court, San José, CA 95128
Phone: 1 (408) 885-7855
Fax: (408) 885-7854
BHUC services are temporarily relocated to the Central Wellness and Benefits Center Building at 2221 Enborg Lane, San Jose CA 95128
For more information visit Behavioral Health Urgent Care (BHUC)
Emergency Psychiatric Services (EPS)
Services for Adults 18+
The only 24-hour locked psychiatric emergency room, which provides emergency psychiatric care for Santa Clara County residents.
Hours: Open 24-hours, 7 days a week
Address: 871 Enborg Lane, San Jose, CA 95128
Phone: 1 (408) 885-6100
Fax: (408) 885-6117
For more information visit Emergency Psychiatric Services (EPS)
Non-Crisis Support Services
Behavioral Health Services Call Center
Mental Health and Substance Use Services
Phone: 1 (800) 704-0900
Hours: Open 24-hours, 7 days a week
• Outpatient Services
• Substance Use Treatment Services (SUTS) - Adult System of Care
• Youth Substance Use Treatment Services (YSUTS)
Services need an appointment to get help for behavioral health issues.
For more information visit the Behavioral Health Services Call Center
Outpatient Support Services
Assisted Outpatient Treatment (AOT)
Phone: 1 (800) 704-0900 option 3
Hours of Operation: Open 24-hours, 7 days a week
Services for Adults 18+
AOT services in the community include the following:
• Intensive clinical services, including individual and group
• Peer support
• Intensive case management
• Housing assistance
• 24/7 clinical crisis support
• Medication evaluation
For more information visit Assisted Outpatient Treatment (AOT)
Preventative Services
In-Home Outreach Team (IHOT)
Dial: 9-8-8
Hours: Mon. - Fri., 8:00 a.m. - 5:00 p.m
Services for adults 18+ who have Medi-Cal or no insurance
IHOT mobile services in the community include the following:
• Identify and outreach to high utilizers of Emergency Psychiatric Services (EPS), Emergency Department (ED), the Criminal Justice System, and in psychiatric hospital services with Medi-Cal or no insurance
• Consult and collaborate with law enforcement
• Coordinates necessary transportation of individuals to the most appropriate level of care
• Provides Peer Support
For more information visit the IHOT Page
For more Adult and Older Adult resources, please visit Adult and Older Adult
