Veterans & Service Members Resources

Behavioral Health Services

AboutFace

PTSD is the most prevalent mental health challenge faced by our Nation's Veterans. The VA’s National Center for Posttraumatic Stress Disorder want to encourage people to seek effective PTSD treatment and to know they are not alone. To do they created AboutFace: an online video gallery of Veterans talking about living with PTSD and how treatment turned their lives around. Help spread the word.

AboutFace is produced by the VA’s National Center for Posttraumatic Stress Disorder, the world’s leading center for PTSD research and education. The Veterans, clinicians, and family members on the site have volunteered their stories and expertise. All interviews are unscripted, and represent the thoughts and opinions of the people who are speaking.

www.ptsd.va.gov/apps/AboutFace/


Behavioral Health Services

The California Department of Veterans Affairs (CalVet) works to serve California veterans and their families. With nearly 1.8 million veterans living in the State, CalVet strives to ensure that its veterans of every era and their families get the state and federal benefits and services they have earned and deserve as a result of selfless and honorable military service. CalVet strives to serve veterans and their families with dignity and compassion and to help them achieve their highest quality of life.​​​​​

www.calvet.ca.gov/


Behavioral Health Services

Center for Deployment Psychology (CDP)

The Center for Deployment Psychology (CDP) trains military and civilian behavioral health professionals to provide high-quality, culturally-sensitive, evidence-based behavioral health services to military personnel, Veterans and their families.

www.deploymentpsych.org/

Learn About Military Culture

The Military Culture section of CDP's Website is one of the most heavily trafficked and popular sections of the their Website.

https://deploymentpsych.or​g/military-cult​ure​​


Behavioral Health Services

Coaching Into Care is a national telephone service of the VA which aims to educate, support, and empower family members and friends who are seeking care or services for a Veteran. Our goal is to help Veterans, their family members, and other loved ones find the appropriate services at their local VA facilities and/or in their community. 

Toll Free: 888-823-7458

Hours of Operation: Monday – Friday, from 8:00 a.m. – 8:00 p.m. (Eastern).
www.mirecc.va.gov/coaching/index.asp


Behavioral Health Services

MakeTheConnection.net

MakeTheConnection.net is an online resource designed to connect Veterans, their family members and friends, and other supporters with information, resources, and solutions to issues affecting their lives.

www.maketheconnection.net/

​Resource Locator  |  Locate Nearby Resources

MakeTheConnection.net’s resource locator can help you find resources, programs, and facilities in your area, no matter where you are.  Try It: Find  

www.maketheconnection.net/


Behavioral Health Services

Mental Health America's Military Mental Health

Military Mental Health Website provides information to help to break down the stigma of mental health issues among soldiers, veterans, their families, and medical staff to ensure that a greater number of military families receive the prompt and high-quality care they deserve. 

www.mentalhealthamerica.net/military-mental-health


Behavioral Health Services

Mental Health First Aid (MHFA)

Mental Health First Aid is a valuable resource that can make a difference in the lives of the more than 22 million veterans, their families, and the communities they live in.

Family members and personnel working with military and families are often not aware of how to engage veterans with mental illnesses and addictions. In addition to the impact of military service on the veteran, each has a circle of family (significant other, children, parents, siblings, etc.) and friends who are also impacted by their military service. Read more in their fact sheet.

www.mentalhealthfirstaid.org/veterans-military/​​​


Behavioral Health Services

My HealtheVet

My HealtheVet offers you tips and tools to help you partner with your health care team, so together you may work to manage your health. Here you may find useful resources when you need them. The support tools on the Website are designed to enrich your experience with My HealtheVet and help you make informed decisions.

Call the My HealtheVet Help Desk at 1-877-327-0022 or 800-877-8339 (TTY)

Monday - Friday, 7:00 a.m. - 7:00 p.m. (Central Time), or

Contact the My HealtheVet Coordinator at your local VA Medical Center.

www.myhealth.va.gov​


Behavioral Health Services

NAMI HomefrontNAMI Homefront is a free, 6-session educational program for families, caregivers and friends of military service members and vets with mental health conditions. 

www.nami.org/Find-Support/NAMI-Programs/NAMI-Homefront


Nami: National Alliance on Mental Illness

NAMI Veterans Resource Center

The National Alliance on Mental Illness (NAMI) has established an online Veterans Resource Center to help support active duty military personnel, veterans and their families facing serious mental illnesses such as depression, posttraumatic stress disorder (PTSD) and schizophrenia.

www.nami.org/veterans


Behavioral Health Services

County of Santa Clara

Network of Care Service Members, Veterans & Their Families

The Network of Care for Service Members, Veterans & Their Families is a one-stop-shop for virtually all services, information, support, advocacy, and much more. This public service is an attempt to bring together critical information for all components of the veterans' community, including veterans, family members, active-duty personnel, reservists, members of the National Guard, employers, service providers, and the community at large.

www.santaclara.networkofcare.org/Veterans/


Behavioral Health Services

National Center for PTSD

The National Center for PTSD is dedicated to research and education on trauma and PTSD. We work to assure that the latest research findings help those exposed to trauma.

www.ptsd.va.gov/​​


Behavioral Health Services

National Resource Directory (NRD)

National Resource Directory (NRD), the Web portal that connects wounded warriors, Service Members, Veterans and families with those who support them. Below are a few tips that will make it easier for you to use the site and quickly get to the important information you need.

The NRD has information about thousands of national and local programs, services and organizations, many in your community, that support recovery, rehabilitation and community reintegration. There are several different ways to find the information you need on the NRD, including:

  • NRD Resources - Search By Keyword And Location
  • Information By Subject
  • Information By State/Territory
  • Site Map​

https://nrd.go​v/



Behavioral Health Services

County of Santa Clara​
Office of Veterans Services

Veterans Services Office (VSO)
68 North Winchester Boulevard
Santa Clara, CA 95050

Phone: (408) 918-4980
Fax: (408) 553-6016
Email: [email protected]

Office hours: Mon-Fri 8-Noon & 1-5 pm - appointments recommended. Last walk-in at 4:30

Marion Moses, Director, Office of Veterans Affairs

The Office of Veterans Services is a County & State funded agency established in 1944 to assist veterans, military personnel, and their families in obtaining federal, state, and local benefits accrued through active duty military service.

https://veterans.sccgov.org/home


Behavioral Health Services

PTSD Coach Online  Tools to help you manage stress

PTSD Coach Online is produced by the National Center for PTSD. PTSD Coach Online is for anyone who needs help with upsetting symptoms like depression, anger, or trouble sleeping. PTSD Coach Online was created with trauma survivors and their loved ones in mind, but anyone who is looking for help coping with these symptoms can turn to PTSD Coach Online.

PTSD Coach Online has tools for coping with sadness, anxiety, and other symptoms that people who have been through trauma can develop. Some tools are brief and can help you relax when you feel stressed, or improve your mood, for example. Longer tools teach you how to tackle difficult problems, change thinking patterns, and take steps to achieve your goals.

www.ptsd.va.gov/apps/ptsdcoachonline/


Behavioral Health Services

PTSDpubs Database (formerly Published International Literature on Traumatic Stress (PILOTS) Database)
The PTSDpubs Database (formerly PILOTS) is an extensive PTSD resource produced by the U.S. Department of Veterans Affairs although it is not limited to literature on PTSD among Veterans.

www.ptsd.va.gov/ptsdpubs/search_ptsdpubs.asp


Behavioral Health Services

Psychological Health Center of Excellence (PHCoE)

Psychological Health Center of Excellence (PHCoE) mission is to improve the lives of our nation’s service members, veterans, and their families by advancing excellence in psychological health care, readiness, and prevention of psychological health disorders.

Psychological Health Resource Center

Whether you are a service member, a family member or a clinician, the Psychological Health Resource Center is there for you:

  • ​Professional health resource consultants with expertise in psychological health who understand military culture.
  • Available 24/7 by phone, online chat or email.
  • Free!

The Psychological Health Resource Center provides information on psychological health. It does not function as a treatment or counseling center and cannot provide advice.

Call 866-966-1020

Email [email protected]

Live Chat realwarriors.net/livechat

www.pdhealth.mil/resource-center/call-centers/psychological-health-resource-center​


Behavioral Health Services

Real Warriors Campaign  Together, We Can Spread the Message That Reaching Out is a Sign of Strength

The Real Warriors Campaign is a multimedia public awareness campaign through the Psychological Health Center of Excellence (PHCoE) to support the promotion of psychological health, reduce stigma of psychological health concerns and encourage help seeking behavior for service members, veterans and their families.

The Psychological Health Center of Excellence (PHCoE) oversees the Real Warriors Campaign and mission as part of the Defense Department’s overall effort to promote a culture of support for psychological health.

PHCoE’s mission is to improve the lives of our nation’s service members, veterans and families by advancing excellence in psychological health care and prevention of psychological health disorders.

https://www.realwarriors.net/


Behavioral Health Services

Department of Defense (DoD) Safe Helpline

Safe Helpline is the Department of Defense’s (DoD) sole hotline for members of the DoD community affected by sexual assault. Safe Helpline is a Service member exiting vehicle completely anonymous, confidential, 24/7, specialized service—providing help and information anytime, anywhere.  A Safe Helpline user can access one-on-one support, peer-to-peer support, information, resources and self-care exercises 24/7 to aid in their recovery.  Since 2011, Safe Helpline has provided support and resources to thousands of members of the DoD community.

Safe Helpline is available worldwide and is operated by RAINN, the nation’s largest anti-sexual violence organization, through a contract with the DoD Sexual Assault Prevention and Response Program Office (DoD SAPRO). 

www.safehelpline.org/


Behavioral Health Services

U.S. Department of Veterans Affairs

VA Mental Health

VA provides a continuum of forward-looking outpatient, residential, and inpatient mental health services across the country. Points of access to care span VA medical centers, Community Based Outpatient Clinics, Vet Centers, and mobile Vet Centers. This guidebook highlights information on the range of VA mental health services and related programs designed to address the mental health needs to Veterans and their families.

www.mentalhealth.va.gov/

Behavioral Health Services

U.S. Department of Veterans Affairs

Veterans with Lesbian, Gay, Bisexual and Transgender (LGBT) and Related Identities within the Office of Patient Care Services

Email: [email protected]

Website: www.patientcare.va.gov/lgbt​

Providers on VA network

http://go.va.gov/Transgender


Behavioral Health Services

VA Palo Alto Health Care System (VAPAHCS)  |  Mental Health Department

VA Palo Alto Health Care System provides a broad array of mental health services, both inpatient and outpatient. We provide consultation, evaluation, and treatment for a variety of issues that can impact emotional well-being:

  • Addiction to drugs or alcohol, addictive behavior
  • Post-traumatic stress disorder (PTSD)
  • Depression, sadness, grief
  • Anxiety, worry, nervousness
  • Family and relationship problems, transitioning home
  • Job-related issues
  • Stress from medical problems or pain
  • Emotions, managing anger, aggression
  • Self-harming thoughts or behaviors
  • Confusion and memory problems​

www.paloalto.va.gov/services/mental.asp

Behavioral Health Services

VA Palo Alto Health Care System | Lesbian, Gay, Bisexual and Transgender Veteran Care

Lesbian, Gay, Bisexual, and Transgender Veteran Care Coordinator (LGBT VCC) Program

As of March 2016, each VA facility has a local LGBT Veteran Care Coordinator (VCC) who is appointed by their facility leadership. The VCC is responsible for promoting best practices for serving LGBT Veterans and connecting LGBT Veterans to services.

For more information about the LGBT Health Program, email: [email protected].

VA Palo Alto Health Care System seeks to promote the health, welfare, and dignity of LGBT Veterans and their families. We are committed to making sensitive and high quality health care accessible. Our policies and practices focus on ensuring a safe, welcoming, and affirmative environment of care for LGBT Veterans. Our employees receive training in clinically competent care that is responsive to the unique needs of LGBT Veterans.

LGBT Veteran Care Coordinator Program Overview

The LGBT VCC Program is a link between LGBT Patient Care Services in VA Central Office, Washington, D.C., and VA providers at local Medical Centers. Due to the size and complexity of the VA Palo Alto Health Care System (VAPAHCS), they have three LGBT VCCs who are stationed at different campuses (Palo Alto, Menlo Park, and Capitola).​​​

www.paloalto.va.gov/services/lgbt/index.asp

VAPAHCS Lesbian, Gay, Bisexual and Transgender Program Website

www.paloalto.va.gov/services/lgbt.asp

 ​ 


VA Palo Alto Health Care System  (VAPAHCS)

Veterans Recovery Center (VRC/PRRC)​ ​

80 Great Oaks Blvd 

San Jose, CA 95119

Veterans Recovery Center (VRC/PRRC), an outpatient learning center designed to support recovery for Veterans living with serious mental illness. Specialized classes, community trips, and individual services are designed to support Veterans in defining and achieving their life goals, such as finding satisfying employment or going back to school to pursue a degree.

VRC Team is based at the San Jose Clinic. Typical program hours are Monday through Friday, 8:00 a.m.–4:30 p.m. Past offerings include the following:

  • computer skills training
  • Wellness Recovery Action Planning (WRAP)
  • Spirituality, Social Skills, Recreation Therapy
  • Peer Support, and 
  • Acceptance and Commitment Therapy (ACT).

If you are interested in participating in the VRC program, please ask your VA mental health or medical provider for a referral. Or, to self-refer, please feel free to call the program directly at (650) 493-5000, ext. 22823. If you are a provider seeking to refer a Veteran for services, please place a consult for "VRC" or "PRRC," or call the program at (650) 493-5000, ext. 22823 for more information.

www.paloalto.va.gov/services/vrc


Behavioral Health Services

​​​​Department of Defense

Office of Warrior Care

The mission of the Office of Warrior Care is to proactively support wounded, ill, and injured Service members in their recovery and reintegration or transition to civilian life. To achieve this, Warrior Care focuses on its vision to ensure the nation’s wounded, ill, and injured Service members, their families, and caregivers are not forgotten.

http://warriorcare.dodlive.mil/​​

California Department of Veterans Affairs (CalVet)

County of Santa Clara Veterans Services Office (VSO)

DoD Office of Warrior Care

NAMI Santa Clara County

VA National Center for PTSD

VA Palo Alto Health Care System (VAPAHCS)

VA Patient Care Services LGBT Veteran Health Care

U.S. Department of Veterans Affairs

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